1. Who we are
Cedar Steel Pty Ltd (ABN 45 644 737 379) is a structural steel fabricator based in Bankstown, NSW. In this policy, “we”, “us” and “our” refer to Cedar Steel Pty Ltd.
2. What we collect
When you contact us, request a quote or download our capability statement, we may collect:
- Your name, business name and role
- Email address, phone number and postal address
- Project details (location, scope, drawings, timing, budget)
- Website usage data via standard analytics (pages viewed, referrer, device type)
3. How we use it
We use your personal information to:
- Respond to enquiries and provide quotes
- Prepare, deliver and invoice structural steel work
- Coordinate site visits, deliveries and installations
- Improve our website, services and customer experience
- Comply with Australian legal and accounting obligations
4. Who we share it with
We don’t sell your information. We may share limited details with:
- Engineers, builders and trade partners directly involved in your project
- Service providers we use to operate our business (cloud storage, payment, accounting)
- Regulators or law enforcement where required by Australian law
5. Storage and security
Your information is stored on secure servers in Australia and protected by industry-standard access controls. We retain personal information only for as long as it is needed for the purposes set out in this policy, or to comply with our legal obligations.
6. Cookies and analytics
Our website uses cookies and standard analytics tools to understand how visitors use the site. You can disable cookies in your browser settings, though some features may not work correctly.
7. Accessing or correcting your information
You have the right to request access to the personal information we hold about you, and to ask us to correct anything that’s inaccurate. Email info@cedarsteel.com.au or call 02 8106 0000.
8. Complaints
If you believe we’ve handled your personal information in a way that breaches the Australian Privacy Principles, please contact us first. If you’re not satisfied with our response, you can contact the Office of the Australian Information Commissioner at oaic.gov.au.
9. Updates to this policy
We may update this policy from time to time to reflect changes in our practices or the law.
Cedar Steel Pty Ltd
Bankstown Workshop, NSW
02 8106 0000 · info@cedarsteel.com.au